WebEx by Cisco

WebEx is a popular meeting platform that offers accessibility features for participants.

Open the items below to learn about enabling accessibility features.

To learn how to caption recorded WebEx meetings through 3Play Media, please visit the 3Play Media page.

How Do I Enable Closed Captions?

You must hire a captionist for the meeting.  Please contact the Center for Students with Disabilities if this is a student accommodation or Human Resources if this is a staff/faculty accommodation.

Follow the steps below to specify the closed caption option:

  1. Depending on the operating system you are using, do one of the following:
    • Windows: In the Meeting window, on the Meeting menu, choose Options.  The Meeting Options dialog box appears, with the General tab selected by default.
    • Mac: On the Meeting Center menu, select Preferences. Select Tools.
  2. Do one of the following:
  • To enable: check the Enable Closed Captioning box.
  • To disable: Uncheck the Enable Closed Captioning box.
  1. Click Apply, then click OK.

To select another participant to transcribe, select the participant’s name on the Participants panel; then right-click (Windows) or select ctrl and then click (Mac), then select Change Role To > Closed Captionist.

Keyboard Shortcuts and Accessibility for WebEx Meeting Center

Windows operating system participants who have special needs, or who are power users, can navigate around the Meeting window using keyboard shortcuts. Some of these are standard shortcuts in the Windows environment.  Refer to this page to see a list of keyboard shortcuts.

WebEx Web App Accessibility Features

Keyboard Support: Ctrl + Shift + Alt – Display/Hide the control bar

WebEx App controls: Call, Upload File, Contacts, Record, Messaging, More, Exit Recording

Low Vision Support:

  • The application supports the high contrast scheme of the Windows OS
  • The application supports the zoom functionality of the OS
  • The application supports use of Accessible icons and also provides text alternatives

Screen Reader Support:

  • The application supports latest version of JAWS screen reader
  • Note: All the keyboard shortcuts listed in the Keyboard Navigation section work with Screen Reader

Cisco WebEx supports JAWS screen reading software for the following elements:

  • Application menus and drop-down menus
  • Shared file titles and tab titles
  • Quick Start page buttons, button titles, and tooltips
  • Panel and Panels tray buttons, button titles, and tooltips
  • Annotation panel and toolbars
  • Shared Meeting window content area toolbars
  • Meeting Controls Panel buttons, button titles, and tooltips                 

Last modified September 20, 2018